5.5 Payment Policy

Last Updated: July 11, 2026

At Hawthorne & Co., we offer a variety of secure payment methods for your convenience. Available payment methods may vary depending on your location, device, and other factors.

The payment options available to you will be displayed during checkout.

1. Available Payment Methods

We may work with the following payment providers and payment methods:

[Payment Providers]

Depending on your location, available payment methods may include:

Visa
Mastercard
American Express
PayPal
Apple Pay
Google Pay
Klarna
Other payment methods displayed at checkout

Not all payment methods are available for every order or customer.

2. Payment Security

All payments are processed through secure payment providers using industry-standard security measures and encrypted connections.

Your full payment card information is processed directly by our payment providers and is not stored on Hawthorne & Co.'s own servers.

We do not have access to your complete payment card information.

3. Payment Processing

Orders will only be processed once payment has been successfully authorized and completed.

If your payment is declined, reversed, canceled, or otherwise unsuccessful, your order may not be processed or may be placed on hold until successful payment is received.

You are responsible for providing accurate billing and payment information.

4. Refunds

If you are eligible for a refund, such as following an approved return or a confirmed issue with your order, the refund will generally be issued to the original payment method.

Once a refund has been approved and processed by Hawthorne & Co., it may take additional time for the funds to appear in your account depending on your bank, card issuer, or payment provider.

For more information about returns and refunds, please see our Return & Refund Policy.

5. Fraud Prevention

For security purposes, Hawthorne & Co. may review transactions for potential fraud, unauthorized activity, or other suspicious behavior.

We reserve the right to cancel or decline an order where permitted by applicable law if we reasonably suspect fraudulent or unauthorized activity.

If additional information is required to verify an order, we may contact you using the information provided at checkout.

6. Contact Us

If you have any questions or concerns regarding payments or billing, please contact us:

Hawthorne & Co.
Klaproosplein 25
Bergen op Zoom, Netherlands
Email: info@hawthorneandco.com